Privacy at PrepGraph

← Back to Home

Version 0 · August 29, 2026

This page says plainly what we process and who processes it. It is versioned: when the facts below change, the version and date above change with them.

Who we are

PrepGraph, Inc. ("PrepGraph") builds an AI tutor for exam preparation. Most of the students who use PrepGraph are under 18, and we build with that in mind: nothing on this page assumes an adult is at the keyboard.

What we process

  • Voice audio → transcripts. When a student talks to the tutor, the audio is converted into text transcripts. The transcripts are what the tutor responds to and what we keep as part of the session.
  • Learning progress. Answers to questions, topics studied, mastery levels, and session history — the record the tutor uses to pick up where the student left off.
  • Uploaded documents. Photos and documents a student uploads (for example, a problem they want help with).

Who processes it for us

These are the external providers that currently process data as part of running PrepGraph:

  • Microsoft Azure OpenAI — the AI models behind the tutor. Hosted in the India region, with global spillover for some models.
  • Sarvam AI — speech synthesis (India).
  • Smallest.ai — speech recognition (India).
  • Inworld AI — speech recognition fallback (all regions) and US speech synthesis. A US processor: when our primary Indian speech recognition degrades, raw audio can be processed by Inworld.
  • Google Cloud — speech synthesis (the default on mobile; a fallback on the web).
  • Google Analytics — usage measurement for adult (parent, teacher, admin) sessions only, with identifying page paths stripped. Never loaded for students or child sessions.
  • Twilio, SendGrid, and Meta — messaging (SMS, email, and WhatsApp).
  • Stripe and Razorpay — payments.

Alongside the learning data above, running an account means we also process account and contact details (name, email, phone number) and, for paid plans, payment details handled by the payment providers.

We are actively reducing this roster. As it changes, this page will be updated and re-versioned.

Questions and data requests

Parents and guardians (and students) can write to us with questions about any of the above, or to ask for access to, correction of, or deletion of their data:

privacy@prepgraph.com

This address is also our grievance-redressal contact for users in India (Digital Personal Data Protection Act, 2023).